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Privacy Policy

Who we are

City Homestead is founded by Wesley and Colleen Crawford.

5915 Wade Lane, Knoxville, TN 37912

Our domain

Our website address is: https://cityhomestead.net.  City Homestead operates a WordPress multi-site platform with several sub blogs linked from the main blog.

Example:

journal.cityhomestead.net  /   homestead.cityhomestead.net  /  etc.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you send messages via our contact form, we collect information that you enter in the fields, as well as meta data captured by our host provider for sending the form contents to us, and for verification that the sender is not spamming our system.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year, unless you delete them from your browser.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google, Statcounter.com or other statistics tracking tools to monitor our site usage.  Information collected include your IP number, browser used, date visited, pages visited, and other typical information collected by stat counters.

Who we share your data with

Public

The public is able to view any data you enter in the comments section, forums, or other areas of our sites where you post information.  Even if you are posting in a member’s only area, other members can see what you post.

Payment Processors

Financial transactions and the data captured to process them are shared with the merchant accounts, such as PayPal, Stripe or others, depending on the predecessor we used to complete our transactions.

Google, Affiliate Links, Web Stats

Statistics about our visitors are captured by third parties if your browser is not set to block such data collection.  We have not enabled Google ads on our site, which means you will not be delivered advertising from Google based on your demographics.

If you click through on any of our affiliate links, you will be leaving our site and opening the contents of a third party site.  Please be sure to review their privacy policy before entering any data on their site.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your content information is sent to us via any forms you have filled out, or any information you have added to your profile, or within our forums, articles or content pages that you added as a comment.

Additional information

How we protect your data

We apply a Secure Socket Layer (SSL) certificate through TMD Hosting. (our affiliate link opens in new tab)  Payments are processed through PayPal, or Square Up.

Plugin: CoursePress

We collect information about you during the enrollment to our courses or checkout process on our site.

What we collect and store

While you visit our site, we’ll track:

  • Courses you’ve enrolled.
  • Courses your answers, comments, files.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you chose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. Administrators, Instructors and Facilitators can access:

  • Customer information like your name, email address and billing.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

What we share with others

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.

Plugin: Defender Pro

Third parties

This site may be using WPMU DEV (our affiliate link opens in a new tab) third-party cloud storage to store backups of its audit logs where personal information is collected.

Additional data

This site creates and stores an activity log that capture the IP address, username, email address and tracks user activity (like when a user makes a comment). Information will be stored locally for 30 days and remotely for 1 year. Information on remote logs cannot be cleared for security purposes.